Terms of service

SECTION 1 – OVERVIEW

This website is operated by Ryvelle Wear. Throughout the site, the terms “we”, “us” and “our” refer to Ryvelle Wear. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

These Terms apply to all users of the site including browsers, customers, merchants, vendors, and content contributors.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

Website: ryvellewear.co

SECTION 2 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence.

You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.

A breach or violation of any Terms may result in immediate termination of services.

SECTION 3 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

We reserve the right to limit or cancel quantities purchased per person, household, or order.

Orders that appear suspicious, fraudulent, abusive, or placed using unauthorized payment methods may be canceled without prior notice.

You understand that your content (excluding payment information) may be transferred unencrypted over various networks.

Payment information is always encrypted during transfer.

SECTION 4 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information made available on this website is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon without consulting more accurate or timely sources.

We reserve the right to modify website content at any time without obligation to update information.

SECTION 5 – MODIFICATIONS TO PRODUCTS, SERVICES & PRICES

Prices for products may change without notice.

We reserve the right to modify or discontinue products or services without prior notice.

We shall not be liable for any modification, price adjustment, suspension, or discontinuation of products or services.

SECTION 6 – PRODUCTS OR SERVICES

Certain products may be available exclusively online.

We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee your device's display will accurately reflect colors.

We reserve the right to limit product sales by region, jurisdiction, or customer.

All product descriptions and pricing are subject to change without notice.

SECTION 7 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide current, complete, and accurate purchase and account information.

We may limit or cancel orders placed under the same customer account, billing address, payment method, or suspicious activity.

In some cases, payment verification or identity confirmation may be required before an order is processed.

SECTION 8 – FRAUD PREVENTION & PAYMENT VERIFICATION

To protect customers and our business, Ryvelle Wear reserves the right to review, hold, or cancel any order flagged as suspicious or high-risk.

We may request additional verification, including but not limited to:

  1. Billing address confirmation

  2. Identity verification

  3. Payment authorization confirmation

Failure to provide requested verification may result in cancellation and refund of the order.

Fraudulent transactions, abuse of payment systems, or unauthorized chargebacks may be reported to relevant payment processors or authorities.

SECTION 9 – SHIPPING & DELIVERY

Shipping estimates are provided for informational purposes only and are not guaranteed delivery dates.

Delivery may be delayed due to customs inspections, carrier issues, weather conditions, holidays, logistics interruptions, force majeure events, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

Please review our Shipping Policy for full details.

SECTION 10 – RETURNS, REFUNDS & EXCHANGES

Returns and refunds are governed by our Refund & Return Policy.

Eligible items may be returned within 30 days of delivery subject to applicable conditions.

Refund timelines may vary depending on banks or payment providers.

SECTION 11 – OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor control.

You acknowledge and agree that such tools are provided “as is” and “as available” without warranties.

Use of third-party tools is entirely at your own risk.

SECTION 12 – THIRD-PARTY LINKS

Certain content, products, or services available through our website may include materials from third parties.

We are not responsible for examining or evaluating third-party content, accuracy, or websites.

We shall not be liable for damages related to third-party services or websites.

SECTION 13 – USER COMMENTS, FEEDBACK & SUBMISSIONS

If you submit ideas, suggestions, proposals, reviews, or feedback, you agree that we may edit, publish, distribute, or use such content without restriction.

We are under no obligation to maintain confidentiality or compensate for submissions.

We reserve the right to remove unlawful, abusive, or offensive content.

SECTION 14 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

By using our services, you agree to the collection and use of information in accordance with our policies.

SECTION 15 – ERRORS, INACCURACIES & OMISSIONS

Occasionally there may be information on our site containing typographical errors, inaccuracies, or omissions relating to pricing, promotions, shipping times, product descriptions, or availability.

We reserve the right to correct errors and update information without prior notice.

SECTION 16 – PROHIBITED USES

You are prohibited from using the website or content:

  1. For unlawful purposes

  2. To violate regulations or laws

  3. To infringe intellectual property rights

  4. To harass, abuse, insult, or discriminate

  5. To submit false information

  6. To spread malicious software or harmful code

  7. To interfere with website security or operations

Violation may result in termination of access.

SECTION 17 – DISCLAIMER OF WARRANTIES

We do not guarantee uninterrupted, timely, secure, or error-free service.

All products and services are provided “as is” and “as available” without warranties unless required by applicable law.

SECTION 18 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Ryvelle Wear, its directors, employees, affiliates, suppliers, and service providers shall not be liable for indirect, incidental, punitive, special, or consequential damages.

Our liability shall not exceed the amount paid for the purchased product.

SECTION 19 – INDEMNIFICATION

You agree to indemnify and hold harmless Ryvelle Wear and its affiliates from claims, liabilities, damages, costs, and expenses arising from your breach of these Terms.

SECTION 20 – FORCE MAJEURE

Ryvelle Wear shall not be held responsible for delays or failure to perform obligations caused by events beyond reasonable control.

These include but are not limited to natural disasters, pandemics, customs delays, war, strikes, cyber incidents, government actions, supply chain disruptions, transportation failures, or severe weather.

SECTION 21 – GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of New South Wales, Australia.

SECTION 22 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Ryvelle Wear
Website: ryvellewear.co
Email: ryvellewear@outlook.com
Phone: +61 488 808 345
Address: 21A Oswald Street, Randwick NSW 2031, Australia

We aim to respond within 24–48 business hours.